We will notify you of material changes to this policy via a notice on our website.
1. Introduction
Mathwhiz Academy ("we," "our," or "us") respects your privacy and is committed to protecting the personal data of our students and their parents/guardians.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our platform, or use our services. Please read this Privacy Policy in conjunction with our Terms & Conditions.
2. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Register for classes
- Complete forms or assessments
- Contact us or request information
This may include:
Personal Identification Information
- Parent and student names
- Email addresses
- Phone numbers
- Physical addresses
Academic Information
- Student grade levels
- School attended
- Diagnostic test results
- Assignments and performance data
Payment Information
- Billing details (such as name and billing address)
⚠️ Payment Disclaimer:
We do not store full payment card details. All payment transactions are processed securely through trusted third-party payment processors.
3. Information from Children (Minors)
Our services are intended for students, including individuals under the age of 13.
In compliance with the Children's Online Privacy Protection Act (COPPA), we:
- Require that registration is completed by the parent or guardian, which serves as verifiable parental consent.
- Collect personal information from children only after this consent is established.
- Allow parents/guardians to:
- Review their child’s personal data
- Request corrections
- Request deletion of their child’s data
If you believe we have collected information from a child without proper consent, please contact us immediately.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage user accounts
- To deliver our educational services (classes, assignments, report cards)
- To communicate with parents and students (reminders, updates, support)
- To track student progress and performance
- To improve our services and user experience
- To comply with legal obligations
5. Cookies, Tracking & Analytics
We may use cookies, tracking pixels, and similar technologies to:
- Improve website functionality
- Analyze user behavior
- Measure marketing performance
This may include tools such as:
- Meta (Facebook) Pixel
- Google Analytics
You can control cookie preferences through your browser settings.
6. Sharing Your Information
We do not sell, trade, or rent personal information.
We may share information in the following situations:
With Service Providers
We may share data with trusted third-party providers that help operate our business, including:
- CRM and automation platforms
- Payment processors
- Email and communication systems
These providers are only given access to the data necessary to perform their services.
Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to legal requests or court orders
- Protect our rights, users, or business
7. Class Recordings
Our online classes may be recorded for educational purposes.
By enrolling in Mathwhiz Academy, you consent to:
- The recording of sessions
- The use of recordings strictly for student learning and review
Recordings are:
- Stored securely
- Accessible only to enrolled students and authorized staff
- Not shared publicly
8. Data Retention
We retain personal information:
- For as long as necessary to provide our services
- To maintain academic records and student progress
- To comply with legal, accounting, or reporting requirements
Users may request deletion of their data at any time. However, we may retain certain information where necessary to:
- Fulfill legal obligations
- Resolve disputes
- Enforce agreements
9. Your Privacy Rights
Depending on your location, including under the California Consumer Privacy Act (CCPA), you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of certain communications
- Do Not Sell My Personal Information: We do not sell your personal data. However, if you wish to formally opt out of any future data sales, you may submit a request using the contact information below.
To exercise these rights, please contact us using the details below.
10. International Data Transfers
Our services may be operated in multiple regions.
By using our services, you acknowledge that your information may be transferred to and processed in countries such as the United States, where data protection laws may differ from those in your country.
11. Data Security
We implement appropriate technical and organizational security measures to protect your personal information.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: admin@mathwhizacademy.com
- WhatsApp: +1 (754) 203-3688
- Phone: +1 (876) 676-5374
- Website: www.mathwhizacademy.com